Alula app manual6/19/2023 Most of the times, it might be a temporary loading issue.Usually when you open an app, you will see a black screen for few seconds and then app will crash with or without an error message. It is one of the most common problem in android operating system. You can also test the two-way audio through the app.Common Alula Security App Problems and Troubleshooting Steps ✅ I'm getting black screen / white screen (blank screen) when I open Alula Security? Open Alula App to view live video through the Alula Video Doorbell.Ring the Alula Video Doorbell to verify that the interior chime is working.If the doorbell doesn’t chime at first, wait 20 minutes and try again. PRO-TIP: The doorbell is charging and will not chime until the internal battery is sufficiently charged. Attach the faceplate for the Alula Video Doorbell using the doorbell screws provided in the box.How to troubleshoot the Alula Video Doorbell In the app, select the Chime Type for “mechanical,” “electronic” or “none” depending on what kind of chime is in the home.Follow the Install Wizard on the app as it leads you through the enrollment process.Once the doorbell starts flashing blue, scan the QR code that can be found on both the manual or on the front of the Alula Video Doorbell.Download the Alula App from the app store and open it on your phone.How to enroll the Alula Video Doorbell using the Alula App If after a minute and a half the button is still red, press and hold the reset button on the front of the Alula Video Doorbell. PRO-TIP: The Alula Video Doorbell button will start red, then flash blue. Turn the power back on at the circuit breaker.Install the Alula Video Doorbell to the mounting plate using the two mounting screws provided in the box.PRO-TIP: If you didn’t have an existing chime, you need to install the fuse. Note: The polarity is not important unless you have a second doorbell elsewhere in the home. Wire the Alula Video Doorbell to the chime wire using the U-shaped wires.Depending on the position of the doorbell and the front door, install the provided flat or angle plate and make sure that it is level.Drill holes at the marked points and insert the plastic anchors.Using a pencil or marker, mark the drill points on the leveling plate.Remove the existing doorbell button with a screwdriver.How to replace an old doorbell with the Alula Video Doorbell Mount the power kit to the chime’s molding.Connect the chime’s wire to the wire harness.Connect the new wire harness to the chime’s terminals. PRO-TIP: if you have a backdoor chime, leave it connected as is. Remove the existing chime wires to the terminals labeled “front” and “trans.”.Remove the cover from the home’s chime.Connect the wire harness power kit to the.Unbox the Alula Video Doorbell and locate the wire harness power kit.If there’s no existing chime, skip to step 17. Check whether the home’s chime is a mechanical or electronic chime.How to install the chime for the Alula Video Doorbell Before getting started, shut off the power to the doorbell at the circuit breaker.If fewer than 16 volts, you may need to replace the transformer. Using the voltage meter, test the voltage at the existing doorbell to confirm that it is at least 16 volts.Press the button on the existing doorbell to make sure that it rings and there is power to the doorbell.You should have the following tools on hand:.What to do before installing the Alula Video Doorbell These steps will show you how to replace an existing doorbell with the Alula Video Doorbell
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